Terms & Conditions

Last updated: 22 February 2026

These Terms and Conditions ("Terms") govern your access to and use of the website https://www.stellarfocusagency.com/ and any purchases made through it. By accessing, browsing, or using the Website, or by placing an order, you agree to be bound by these Terms. We are Stellar Focus Marketing Agency, located at 3000 Melbourne, Victoria, Australia ("we", "us", or "our"). If you do not agree to these Terms, please do not use the Website or place orders.

1. Use of the Website
You must use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Website in any way that breaches any applicable law;
Transmit viruses, malware, or harmful code;
Attempt to gain unauthorised access to the Website or related systems;
Scrape, copy, or reproduce content without our permission.

2. Intellectual Property

All content on the Website (text, images, logos, designs, etc.) is owned by us or our licensors and protected by copyright and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to view and use the content for personal, non-commercial purposes only.
You must not reproduce, modify, distribute, or commercially exploit any content without our prior written consent.

3. Orders and Contract Formation

All appeal to use our service are subject to acceptance by us. We may refuse or cancel any means to work with a client and a refund will go ahead with required (including after confirmation) due to pricing errors or other reasons.
By accepting to use our service, you make an offer to purchase the selected service at the stated price. A contract forms only when we send you an order confirmation email.
Prices are in Australian Dollars (AUD) , unless stated otherwise. We reserve the right to correct obvious pricing errors.

4. Payment

Payments are processed securely via Stripe, PayPal, Bank Transfer or PayID
You authorise us to charge the selected payment method for the order total.

5. Consumer Guarantees and Australian Consumer Law (ACL)

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
For major failures with the product, you are entitled to:

a refund, replacement, or repair (at our discretion);
compensation for any other reasonably foreseeable loss or damage.

For non-major failures, we are entitled to choose to repair, replace, or refund. Nothing in these Terms excludes, restricts, or modifies any rights or remedies you have under the ACL that cannot lawfully be excluded.

6. Refunds, Returns, and Cancellations

Please refer to our separate [Refund and Returns Policy] for full details.
In summary (and subject to ACL):

Change-of-mind returns: [e.g., accepted within 30 days of delivery if unused, in original condition and packaging; you pay return shipping].
Faulty/damaged/wrong items: We cover reasonable return shipping and provide repair, replacement, or refund.
We may offer store credit or exchanges at our discretion.

7. Disclaimers and Limitation of Liability

The Website and products are provided "as is" without warranties of any kind, except those implied by law that cannot be excluded.
To the maximum extent permitted by law, we exclude all liability for indirect, consequential, special, or incidental loss or damage (including lost profits, data, or business interruption) arising from your use of the Website or products.
Our total liability to you is limited to the amount paid by you for the relevant product(s), except where ACL requires otherwise.

8. Indemnity

You agree to indemnify us against any claims, losses, or expenses arising from your breach of these Terms or misuse of the Website/products.

9. Termination

We may suspend or terminate your access to the Website or cancel our service at any time for breach of these Terms or for any other reason.

10. Changes to Terms

We may update these Terms at any time. Changes will be posted on the Website with the updated date. Continued use after changes constitutes acceptance.

11. Governing Law and Disputes

These Terms are governed by the laws of Victoria, Australia.
Any disputes will first attempt resolution through good-faith negotiation. If unresolved, disputes will be submitted to the exclusive jurisdiction of the courts of that state/territory.

12. Contact Us

For questions about these Terms, contact us at:
Email: nico@stellarfocusagency.com
Phone: 0420403229
Address: 3000 Melbourne, Victoria, Australia

By using our Website or placing an order, you confirm you have read, understood, and agree to these Terms.

Terms & Conditions